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What Repairs Cost with a Plan

Member Rates

The same engineers and the same public rates as Mobility Repair. From your second month, members pay less on every job, and on Complete and Ultimate the repair call-outs are included.

Member rates apply after two membership payments have elapsed. Prices include VAT.

  • Basic: 20% Off
  • Complete and Ultimate: 50% Off
  • Call-Outs Included from Day 91
A mobility scooter on a workshop bench with an engineer fitting a front wheel After Two Payments Same Engineers, Member Prices
€249Repair Visit, Public Rate
€199On Basic, after Two Payments
2Call-Outs a Year Included on Complete
50%Off Further Repairs, Complete and Ultimate

The Full Ladder

Every rate, every plan, side by side. The public rate is what anyone pays; the rest is what you pay as a member after two membership payments have elapsed.

Service Basic Complete Ultimate
Repair Visit, Standard (Leinster)Public Rate €249 €249€199 €249Includedup to 2 a year, then €125 €249Includedunlimited
Puncture RepairPublic Rate €149 · Scooters Only €149€119 €149Included1 a year €149Includedup to 3 a year
Scooter Batteries, 22Ah PairPublic Rate €235 €235€188 €235Includedon the plan schedule €235Includedon the plan schedule
Annual Home ServicePublic Rate €249 €249Included €249Included €249Included

Public rates shown are Mobility Repair's Leinster Standard rates; elsewhere they vary with distance. Member rates apply after two membership payments. Puncture repairs are for scooters only. Prices include VAT. When Repair Benefits Start

When Repair Benefits Start

Repairs stay at the normal public rate until two membership payments have been made. Your member rate begins after the second payment. Included repairs on Complete and Ultimate begin from day 91.

Three Simple Stages

After two payments, Basic receives 20% off and Complete and Ultimate receive 50% off. From day 91 onwards, eligible repair call-outs are included on Complete and Ultimate.

Before 2 PaymentsRepairs are charged at the normal public rate.
After 2 PaymentsBasic: 20% off. Complete and Ultimate: 50% off.
From Day 91Eligible repairs are included on Complete and Ultimate.

What Each Plan Takes Off

Take the repair visit at €249. On Basic it's €199 after two payments. From day 91, Complete includes up to 2 call-outs a year, then further work is €125. Ultimate has unlimited eligible call-outs from day 91.

Basic20% off repairs, batteries and punctures after two payments.
CompleteUp to 2 call-outs a year included, then 50% off.
UltimateUnlimited call-outs included, parts and labour.
Every PlanAnnual home service included. Batteries on the plan schedule on Complete and Ultimate.

How a Member Books a Repair

This isn't a repair website, so there's no quote form here. Repairs are booked with Mobility Repair or your partner repairer, and your plan does the rest.

A straight stairlift parked at the foot of a hallway staircase Quote Your Minder ID
Example Minder ID
MM-26-00431
Complete
ProductCurved stairlift · Acorn 180
Repairs2 of 2 call-outs left this year
1

Call Mobility Repair or Your Partner

Book the repair the way any customer would. Came through a partner repairer? Call them.

2

Quote Your Minder ID

It's on every email from us. It tells the engineer which plan you're on and what's included.

3

Your Rate Is Applied

An included call-out costs nothing. Anything else is charged at your member rate after two membership payments.

The Job Goes on Your Record

Every repair is logged under your Minder ID, with the parts fitted and who did the work.

About Your Service Record

Questions About Member Rates

A Mobility Minder engineer working on a stairlift carriage Our Own Engineers, at Your Home
Why does the discount begin after two payments?

Because a plan is for keeping working equipment working, not for a repair that's needed today. If you need one now, have it done at the normal rate and your first month of membership is free. Included repairs on Complete and Ultimate begin from day 91.

What counts as an included call-out on Complete?

A repair visit, parts and labour, from day 91 onwards. Complete includes up to 2 a year; after that you pay 50% off the public rate. Ultimate has no limit.

Are the public rates the same everywhere?

The rates on this page are Mobility Repair's Leinster Standard rates. Further away, the public rate varies with distance, and your member discount comes off whatever the public rate is for your area.

Are batteries a repair?

No. On Complete and Ultimate, new batteries come on the plan schedule: none in year one, then a new set at your second annual service, then every two years for stairlifts and every three for scooters and powerchairs, or sooner if the battery test shows they won't last. On Basic, batteries are at your member rate after two membership payments.

Can I get a puncture fixed on a stairlift plan?

Punctures only apply to scooters. The puncture row on the ladder is there for scooter owners: one a year included on Complete, up to three on Ultimate, and 20% off on Basic.

All Questions, and the Minder Line

Ready to Pay Less for Repairs?

Pick your equipment, choose a plan and send us your details. Member rates begin after two payments; on Complete and Ultimate eligible call-outs are included from day 91.

The plan is not active until our office confirms it and sends your secure payment link.

We reply within one working day.

Need a repair now?

Book the repair first. Get your first month free if you join.

Have your equipment repaired by Mobility Repair, then choose a Mobility Minder plan. Once the engineer signs it off as working, your first membership month is free.

Book a Repair