For Customers
- See each product and its Minder ID.
- Read the service, repair and battery history.
- Check the next service date and current plan details.
- Request help without having to repeat the equipment details.
Coming Soon
Customer Portal & Product Lookup
One secure place for members to see their equipment record, and for approved partners to find a Minder product before logging completed work.
The portal is not open yet. There is no live login or online product lookup on this page.
- Customer Service Record
- Equipment-Specific Minder ID
- Approved-Partner Job Updates
Find a Product by Minder ID
View the Logged Service History
See the Next Service Due
Submit a Completed Partner Job
What It Will Do
The Right View for Each Person
The portal is being designed around the equipment record, with access limited to the customer, Mobility Minder staff and approved partners who need it for a job.
For Approved Partners
- Look up the correct product using its Minder ID.
- Confirm the customer and equipment before adding anything.
- Log a completed service, repair, inspection or part fitted.
- Keep every entry tied to the company and person who submitted it.
Portal Access Is Coming Soon
Your Record. One Secure Portal.
Members will view their service history here. Approved staff and partners will log work through their own portal accounts.
Portal access is coming soon. Record access and updates will be portal-only — there will be no email-based record submission.
No login or online product lookup is open yet.
Active Member? Request a RepairNot a Member Yet?
Start with your equipment and the plan you want. The office reviews everything and sends the written terms and secure payment link before anything becomes active.
The portal is not required to start a plan signup.